Frequently Asked Questions
Here is a selection of questions that our guests most commonly ask us. Of course, if you'd like to ask us something that isn't covered here, don't hesitate to get in touch and we'll get back to you with an answer as soon as we can.
What is the best way to get to Chalet La Giettaz?
Chalet La Giettaz is easily reached by air, rail and road. The closest airport is just over an hour away, in Geneva. Please visit our Getting Here page for more details.
We’d prefer not to travel on a Saturday. Can we still come to Chalet La Giettaz?
Of course! We are delighted to offer flexible arrival and departure dates, weekend stays and short breaks.
Does Chalet La Giettaz offer catering?
Daily breakfast delivery of fresh bread and croissants is included in the price of your stay at Chalet La Giettaz. In addition, we serve evening meals in Bar L’Escale, for a small surcharge. We simply require 24 hours’ notice once you are with us. We believe that this is a more flexible alternative to the traditional catered chalet, because we offer you the choice of preparing your own meal in your apartment, eating with us in the bar, or dining out in one of the lovely mountain restaurants in the local area, rather than feeling obliged to eat in the chalet every night because you have already paid in advance for it.
How do we get from Chalet La Giettaz to the ski lift?
We have our own private minibus that is available for the short journey to the local lift at Le Plan. It’s less than 10 minutes’ drive and we can drop you off directly beside the ski lift, so there’s no walking in uncomfortable ski boots carrying heavy skis! In addition, the village also runs a free shuttle service that stops directly outside the Chalet. If you’d prefer to drive, there is plenty of car parking at Le Plan.
Where can we hire equipment?
Our friends at Bibollet Montagne have a hire shop literally seconds away from the local ski lift at Le Plan. Guests at Chalet La Giettaz receive at 10% discount on the public rates and we have our own storage lockers in the shop basement. Normally, there is no need to book, but if you wish to do so for peace of mind, please let us know and we will pass your requirements on to them before you arrive.
Do we need to arrange lift passes in advance?
No. There is a pass kiosk beside the local lift at Le Plan, open daily during the season.
Is Chalet La Giettaz suitable for children?
Absolutely! Kids of all ages are welcome at Chalet La Giettaz. Check out our page about Children to find out what services and facilities we have on offer for your kids.
Can we bring our dog?
We love dogs, but we understand that not everyone does. For this reason, we can’t guarantee that we will be able to welcome your dog, but we’ll do everything we can to make it possible, depending on when you wish to visit us and which apartments are available. Please ask us for more information.
What’s included in the welcome hamper?
A typical welcome hamper will have fresh bread, a selection of jams, some chocolate biscuits, a local Reblochon cheese, fresh milk, orange juice and a bottle of something alcoholic to wash it all down!
What do you serve in Bar L’Escale?
We are licensed to sell wine and beer, as well as soft drinks and coffee, tea, and so on. We have deliberately kept our prices on the reasonable side compared to what you will pay in other Alpine bars. In addition, we offer a set menu evening meal, served in the bar with 24 hours’ notice.
Can we watch the World Cup at Chalet La Giettaz?
Definitely! We have BBC and ITV in Bar L’Escale, and all our apartments have French television.
We're driving to Chalet La Giettaz from the UK. Where can we stop off overnight on the way through France?
Please visit our stopovers page for some of our recommended hotels and guesthouses between the Chalet and the Channel.
We're looking for somewhere to accommodate a large group of visitors. Can we hire several apartments, or even the whole Chalet?
Absolutely! You can hire as many apartments as you like, including the whoie chalet, subject to availability. Please view our Groups page for more details.